Setting Up Cisco Secure Client VPN on iPad
Step 1: Download Cisco Secure Client from the App Store
- Open the App Store on your iPad.
- Tap the Search tab and type Cisco Secure Client (or Cisco AnyConnect) into the search bar.
- Locate Cisco Secure Client in the search results and tap Get (or Open if previously installed).
Step 2: Add the City VPN Connection Profile
- Open the Secure Client app from your iPad home screen.
- Tap Connections on the left menu pane,
- Tap Add VPN Connection... in the pop-up window.
- Enter the required connection parameters:
- Description: City of Germantown
- Server Address: mx-vpn-gbcbqgbwck.dynamic-m.com
- Tap Save in the upper-right corner of the window.
Step 3: Connect and Authenticate
- On the main Secure Client screen, toggle the AnyConnect VPN switch to ON.
- When the Authentication window pops up, enter your standard network credentials:
- Username: Your standard network username
- Password: Your standard network password
- Tap Connect.
- Approve the Duo Push: Open your Duo Mobile app or respond to the prompt on your mobile device to complete multi-factor authentication.
Need Additional Help?
📺 Watch the Step-by-Step Video Tutorial If you prefer visual instructions, follow along with our quick video guide: 👉 Click here to watch the iPad VPN Setup Video Guide
If you still encounter issues after watching the video, please contact the City of Germantown IT Helpdesk:
- Email: informationtechnology@germantown-tn.gov
- Phone: Ext. 5665
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