Troubleshooting

Step-by-step guides for diagnosing and resolving common technical issues with software, applications, and computer operations.

Computer

KB Article: Using Google Drive for Desktop (Cloud File Management)

OverviewTo ensure all City files are safely backed up, accessible from any device, and protected from local hardware failures, all staff are required to use Google Drive for Desktop. This tool ensures that your work is stored in the cloud rather than just on your computer's physical hard drive.Th...

Software/Applications

KB Article: Backing Up Chrome Bookmarks (Export to HTML)

OverviewExporting creates a single HTML file containing all your browser bookmarks and their folder structure. This is the most reliable way to back up your data or migrate your favorite sites to a new computer or a different web browser (like Edge or Firefox). Step-by-Step Export Process 1. O...

KB Article: Using Google Drive for Desktop (Cloud File Management)

OverviewTo ensure all City files are safely backed up, accessible from any device, and protected from local hardware failures, all staff are required to use Google Drive for Desktop. This tool ensures that your work is stored in the cloud rather than just on your computer's physical hard drive.Th...